On January 30, 2024, Rochester Regional Health announced a temporary relocation of its laboratory and medical imaging registration office in the St. Lawrence Region. The office will move from the main floor to the lower level of the EJ Noble Building, located at 80 East Main Street, Canton. This change is intended to facilitate necessary facility upgrades within the building.
Details of the Relocation
The registration services will remain operational on the main floor for a limited time during the transition. Patients and their families can expect support from team members and wayfinding signage to navigate the changes. Despite this relocation of registration, both medical imaging and laboratory services will continue to function in their existing locations without interruption.
To access the new registration location, patients are advised to enter the parking lot at 80 East Main Street and take the first right turn. This route will guide them around the right side of the building to the rear entrance, where registration for both imaging and laboratory services will be available.
At this time, a timeline for when registration services will return to the main floor has not been established. Rochester Regional Health has committed to providing updates as they become available, ensuring that patients remain informed throughout this temporary change.
Ensuring Patient Convenience
The organization emphasizes its commitment to patient convenience and care, with staff available to assist during the transition. The strategic decision to relocate the registration office aims to enhance the overall patient experience as upgrades to the facility are undertaken.
As Rochester Regional Health navigates this temporary relocation, the focus remains on maintaining high-quality service and support for all patients in the St. Lawrence Region.
