A-1 Guaranteed Heating & Air, Inc., a family-owned business in Vallejo, California, is gaining recognition not only for its quality services but also for its commitment to community welfare. The company recently received accolades as one of Vallejo’s top professional service providers, a testament to its reputation and customer loyalty.
Founded in 1996 by Krissy and Richard Hiteshew, A-1 Guaranteed Heating & Air has a rich history within the community. Their son, Nick Hiteshew, who has taken on leadership responsibilities in recent years, reflects on the business’s ethos. “We’re not trying to stack our bank accounts. We’d much rather give back to people who deserve it,” he stated, highlighting their philosophy of prioritizing customer care over profits.
The company’s community outreach includes installing air filtration systems at no charge for families in need, such as children suffering from cystic fibrosis. Additionally, A-1 Guaranteed offers military discounts, reinforcing its commitment to supporting local heroes. This blend of professional service and social responsibility has made the company a beloved fixture in the region.
A-1 Guaranteed specializes in heat pumps and home electrification, serving the broader Bay Area, including Solano, Napa, and Contra Costa counties. As part of their services, they convert gas heating systems to electric ones, aligning with environmental sustainability goals. “We’ll change out the gas heater to an electric one to get to an all-electric state,” Nick explained. The company also provides regular maintenance programs, ensuring efficient operation and longevity of heating and air systems.
Nick’s journey in the business began at an early age, assisting his father with various tasks during school breaks. Despite his achievements, he attributes the company’s success to his dedicated team. “Luckily, I have a very strong team,” he remarked. “Without my team, I would not be able to do what I’m doing.”
The close-knit nature of the business is evident, as more than half of A-1 Guaranteed’s 26 employees are family members. Nick proudly mentions that his siblings, cousins, and uncle are all part of the operation, creating a familial atmosphere that contributes to the company’s strength. “Our whole family is really close. We all work together,” he said.
The company values long-term relationships, with employees who have dedicated decades to A-1 Guaranteed. “We have two employees who are hitting 20 years with the company this Christmas. We have another who has been here 22 years. They are basically family,” Nick added, underscoring the loyalty and commitment that define the workplace.
A-1 Guaranteed Heating & Air continues to exemplify the principles of a family business, balancing professional excellence with a deep-rooted commitment to community service. As they move forward, their focus remains on nurturing relationships with customers and employees alike, ensuring they remain a trusted name in the heating and air industry.
